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Piano Wizard Support |
Many commons questions have been answered on our site though our knowledge base and FAQ. If you still need to speak with us please submit a ticket below. Pre-sales questions, to place an order by phone, affiliate partners, resellers, or other related questions may call (347) 705-7846. Purchase orders may be faxed to 1-303-530-4217. We currently do not accept technical support issues by phone and they will only be responded to via ticket below. To escalate your issue please submit detailed information including the optional fields in your ticket. If we cannot resolve your issue here a troubleshooting call may be scheduled. Please be descriptive in subject line.
Please follow the steps below:
1. Go to the "Start" menu on your desktop
2. Go to the "Accessories" menu option
3. Go to the "entertainment" menu option
4. Click on "Volume Control"
5. Turn the SW Synth sound all the way up
6. Go into your game
7. Click on the "Audio" tab at the top of the game screen
8. Make sure that the Music Volume is turned up to a suitable level.
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6525 Gunpark Dr., Suite 370-344 | Boulder, CO | 80301 USA | 347-705-7846
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