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Piano Wizard Support |
Many commons questions have been answered on our site though our knowledge base and FAQ. If you still need to speak with us please submit a ticket below. Pre-sales questions, to place an order by phone, affiliate partners, resellers, or other related questions may call (347) 705-7846. Purchase orders may be faxed to 1-303-530-4217. We currently do not accept technical support issues by phone and they will only be responded to via ticket below. To escalate your issue please submit detailed information including the optional fields in your ticket. If we cannot resolve your issue here a troubleshooting call may be scheduled. Please be descriptive in subject line.
First, ensure that you are entering the code properly (all caps, two words separated by hyhen (dash).
There is a glitch in our registration system that sometimes creates a code with a SPACE before the DASH:
i.e "GOOD -NIGHT)
Look over the code carefully and see if that's the case. Then enter as GOOD spacebar dash NIGHT
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6525 Gunpark Dr., Suite 370-344 | Boulder, CO | 80301 USA | 347-705-7846
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