Piano Wizard Support


Piano Wizard 2.0 Next Gen User Manual  |  Piano Wizard 1.x Premier User Manual  |  Video Tutorials
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Please read this before requesting support

Many commons questions have been answered on our site though our knowledge base and FAQ. If you still need to speak with us please submit a ticket below. Pre-sales questions, to place an order by phone, affiliate partners, resellers, or other related questions may call (347) 705-7846. Purchase orders may be faxed to 1-303-530-4217. We currently do not accept technical support issues by phone and they will only be responded to via ticket below. To escalate your issue please submit detailed information including the optional fields in your ticket. If we cannot resolve your issue here a troubleshooting call may be scheduled. Please be descriptive in subject line.

Knowledgebase

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I am not receiving license key via email

Category: Technical stuff and troubleshooting

72,767
(82)
No sound from keyboard

Category: Installation & Keyboard Setup

3,514
(44)
Where is my registration code?

Category: Installation & Keyboard Setup

2,384
(88)
Does the software work with Windows 7, 8, 10 ?

Category: Pre-Sales

2,186
(82)
How to install Piano Wizard

Category: Installation & Keyboard Setup

1,944
(84)
When I run "Setup" my piano keyboard does not work.

Category: Technical stuff and troubleshooting

1,861
(87)
I have the MAC OSX and when I try and run the game I get a 'data.pwf missing' error

Category: Technical stuff and troubleshooting

1,759
(63)
I lost or destroyed by Piano Wizard installation CD and cannot re-install

Category: Installation & Keyboard Setup

1,737
(76)
Full screen issue

Category: Technical stuff and troubleshooting

1,491
(58)
How to setup your Keyboard

Category: Installation & Keyboard Setup

1,469
(68)


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